Business process management (BPM) is the discipline of organizing and optimizing internal workflows and initiatives across an organization. BPMS is a software solution that provides total visibility into your company’s business processes. It enables managers in creating automated activities and repeatable tasks within the whole organization.
The technology focuses on repetitive processes that can form predictable patterns. This helps businesses to organize their processes better and have a clear picture of the entire company’s activities.
What Is a BPM Software
A BPM software can help teams to scale their productivity in order to boost process efficiency across the whole company. In addition, it can support all departments such as HR, sales, finance, support, tech, marketing and more.
A business process management software could support small and medium-sized businesses shaping their internal processes and keep different aspects of operations running optimally.
It could solve different problems companies are facing when speaking about communication, visibility, and accountability.
In case you are a business owner or a manager trying to optimize your internal processes towards visibility and better planning, we might have a solution for you. Check out those five reasons why implementing a business process management software can help you grow.
1. Gain Control of Chaotic and Unclear Internal Processes
Businesses face different challenges. One of them is unclear internal processes, chaos across projects, tasks overdue, mistakes and more.
It’s essential for a company to have a clear and strategic plan of how things are happening. BPM technology can improve internal business processes with standardization and automation.
There are plenty of processes that are repeatable. You don’t need to rely on sticky notes nor different reminders. If you need to send an invoice at the beginning of the month to a client, reimburse travel costs to employees, monthly bills, following-up emails and more, you can easily automate them by creating repeatable tasks.
Automation won’t only put internal processes in order but will save your time which you can use in something else, like planning future sales or marketing strategies for your company.
Different departments in your company can benefit from automation such as:
- Marketing: social media posts and planning; blogging and scheduling time-sensitive blog posts; analysis monthly reports
- Customer service and support: email responding; following-up on clients; sending surveys asking for feedback
- Financial tasks: invoice reminders; receipts; monthly bills
- Administrative tasks: backing up files; planning; sharing calendars; online forms; job recruitment; daily to-do lists
2. Improving the Onboarding Process for New Roles
Onboarding new people to your company can happen much easier if you have an automated process for it.
Each BPM software has different features that can help companies with assigning new roles of new hires. SaaS BPM for instance allows assigning repeatable tasks per job role. What does it mean?
For example, you need to onboard a new marketing person to your team. The first step is to create a new employee profile. You will be able to do it quickly as you can follow profile templates.
The next action is to create repeatable tasks such as – respond to guest blogging emails each Friday and plan the social media posts for a month ahead. The software provides the ability to create tasks for each job role you need daily, weekly, bi-weekly and monthly.
One of the cool features of the SaaS BPM is that you can visualize the team activities in multiple ways such as table, grid, list, or mindmap.
All this automated process won’t only support new hires in their first days of the new company, but will also help companies to improve this process along the time.
3. Improve Communication and Visibility Across the Organization
The costs of poor communication are enormous – $37 billion in 2018 according to global Holmes reports. In addition to this data, 400 surveyed corporations with more than 100,000 employees in the U.S and U.K estimated that communication barriers cost the average organization $62.4 million per year in lost productivity.
The lack of proper communication and visibility can threaten the entire company. Everyone in an organization needs to be on the same page. Teams need to work together toward achieving a common set of goals.
If the connection between different departments is broken this can seriously impact your business.
Without business process management different departments can lose the connection and become entirely unaware of how processes relate to or conflict with one another.
BPM software can significantly improve cross-department collaboration because everybody can visualize and understand the process and their role in it. The management team can have access to all the information and have an overview of the entire company.
This will create transparent processes and will bring more effective results.
4. Reporting Delays to Management
BPM can help organizations move in a clear direction and identify problems or delays beforehand. When a whole organization is managed well, delays once in a while can happen. But if this became a trend probably something needs to be fixed.
BPM can help the organization move in a clear direction. It can help set priorities for the organization and plan out possible errors.
Using the SaaS BPM management can track easily if everyone from the team completes their daily tasks and chime in or allocate tasks to other teammates if needed.
It will also help managers to identify if more people are needed in a certain department. If people from one department constantly delay tasks this will be a sign that more people need to be hired.
5. Help The Business Reduce Costs
Identifying which processes take too much time and don’t worth the investment will help companies to make informed decisions if some processes need to be optimized or outsourced.
BPM software can reduce costs in several directions:
- Better organization: better organization of your company processes will reduce the risk of mistakes because the management will have better visibility.
- Workflow automation: automation can save valuable time to the whole company which can boost team productivity. Also, it can reduce the costs of operations and limit the manual processes.
- Better overview of the company’s goals: often in companies employees can lose the bigger picture. Understanding what is their role in the company and they are valuable can increase motivation and will contribute to the company’s growth.
- Risks and mistake reduction: setting repeatable tasks will reduce mistakes or missing on important tasks such as emails, invoices, or contract renewals.
Growing a business is a complicated process. You need to tackle several challenges in order to grow your company. Implementing business process management software enables you to have a better overview of your internal processes.
This will help you to optimize them when needed, improve communication across departments, identify problems and keep track of your company’s effectiveness.
SaaS BPM is a powerful alternative to enterprise-grade BPM solutions on the market. Build with productivity in mind and transparency across the entire organization, we excel at refining business processes and tracking success across the team – a necessary tool in the arsenal of executives, managers, HR directors, entrepreneurs, and consultants.